What does Vitaganic do?

Vitaganic is a nutrition company based out of Sunnyvale, California. Our unique mass customization system allows you to take complete control of your health supplements by delivering to your door a single bottle of customized capsules made just for you.

Our Supplements program is a long term effort to help people commit to a healthier life style. The convenience of having only one bottle of supplements to address all your supplementary needs we believe allows for the simplification of an important and healthy daily regiment.

We also provide resources on the science of nutrition to help you make up your mind and better equipped to make up your own mind in regards to the benefits of the individual supplements. Our online system allows for you to create a customized and individual supplement program.

Although some companies will provide you with a daily regiment of 2 or more supplement pills to be taken daily, Vitaganic is the only company that truly provides custom health supplements to the American market. Vitaganic actually manufactures a custom capsule according to your individual and unique wishes.

I have a health concern - can you help me?

We cannot make any guarantees that we have the resources and/or formulas to help every individual's health concern Additionally Vitaganic's staff cannot provide information or give advice concerning the treatment of a health condition. In all cases we recommend that you discuss your decision to start a course of supplements with your physician before making any purchases or starting a regiment. However, if you know what you want then of course we will be able to help you make it.

We can help you find the most suitable supplement program by discussing what ingredients and formulas we have available in conjunction with the reasoning and research behind their ingredients. Additionally, Vitaganic's Library section may assist you when deciding on a suitable supplement program.

If I have a number of health concerns can your products help me?

Simply put: yes they can. Vitaganic's condition specific formulas can be combined together into a single convenient capsule. To ensure you don't get more than the recommended amount of any one specific ingredient Vitaganic implements the Maximum Principle to ensure that your formula only contains the highest amount of each required ingredient for each formula. This guarantees that your formula is safe, cost effective, and specific to your individual needs.

For instance, if Formula A for Night Blindness requires 15,000 IU of Vitamin A and Formula B for boosting immunity calls for 10,000 IU of Vitamin A, using the Maximum Principle, your combined formula will have 15,000 IU of Vitamin A and NOT 25,000 IU of Vitamin A. This way we are able to avoid supplement overdose while fulfilling your daily supplement needs.

How do you know what supplements I need?

We don't. We give you the information and tools you need to make an educated decision on what supplements you believe would be beneficial to you and your specific situation. We have consulted with doctors and nutritionists on what dietary supplements may benefit certain conditions and provide you with their recommended supplement formulas as a starting point. We also provide access to a wealth of information on supplements in the Library section of our website for you to review and educate yourself before making a decision on what supplements will be best for you and your condition. At any time you have the ability to change the ingredients of any formula.

Why are all your products a 3 month supply? Can I order a 1 month supply?

We understand that some people many only want to purchase a one or two month supply of their customized multivitamins, but unfortunately our system is unable to manufacture these smaller amounts. Nutritional supplementation is a long term commitment and our production system and procedures are all set in place and geared toward providing customers long term support. However, you can return any unopened bottles for a full refund.

How much do you charge?

There is a standard $8 fixed monthly production cost for each order, after that the cost of your order will depend on the formula you select and the ingredients you add. Vitaganic's system allows you to combine a wide array of targeted formulas and top quality ingredients. We do recommend only combining 2-5 formulas at any one given time.

We offer a money back guarantee if you are not 100% satisfied with your product for any reason. All purchases are shipped free within the continental United States.

Can I cancel my order?

Customers can make changes or cancel their orders through either My Account or the Order Center section of our website.

How long will it take for my package to arrive?

All purchases are shipped with standard shipping within the United States for free. Standard shipping with our current provider (FedEx Ground) takes 5-7 business days. Our other shipping options include FedEx Express Saver (3 business days), FedEx 2 Day (2 business days), and FedEx overnight (1 business day). International orders can take up to 6-10 business days to arrive depending on the country. Please note that we only ship after production is complete, and it can take a day or two to manufacture your customized order.

Can I return a product? What is your return policy?

Yes, you can return your product with the only stipulation being that we only issue refunds if your order's daily serving size is less than nine capsules per day. Our refund policy allocates anyone to try our product risk free, however the trial can not be completely unlimited. Although we are confident in the quality of the products we manufacture understand that there might be factors beyond Vitaganic's control that contribute to why a customer may be dissatisfied with their order. This is the reason our Complete Confidence policy covers you for 30 days following the receipt of your order entitling you to a full refund.

How do I contact Vitaganic?

Customer service is available by phone between 10 am and 6 pm PST by calling the number below:

1-866-585-1390

You may also contact us via email at info@vitaganic.com or mail to:

Vitaganic Inc.
1275 Reamwood Ave
Sunnyvale CA 94089