How can I add and/or remover items from my shopping cart?
Customers who have chosen or made at least one formula may remove them from their shopping cart by clicking the "X" to the left of the item. You may also add any items to your shopping cart by clicking the button "Add to Cart".
Where can I change the quantity of my order?
Customers who have added items into the shopping cart can be able to change the quantity of any item by simply clicking adjust bar from "My Formula & Cart".
Missing items from your shopping cart?
First, check if you have accidentally deleted the item from your shopping cart, if that is the case you are still able to add it again from "My Formula" to "My Cart". Since your shopping cart is directly linked to your Vitaganic.com account, logging in or out of your account can often cause items to simply disappear from your cart.
If the cart associated with your account contains no items, then your shopping cart will seem to be empty. Likewise, if you create a list of formulas while you logged in, and then log out, your items will disappear. If this is the case just simply sign in again and you should be able to retrieve the items previously in your cart.
Enabling cookies
Cookies must be enabled for your Shopping Cart to work correctly. If the suggest above do not yield any results, cookie blocking or file utility software could be causing the problem. Programs such as WebFree, Guard Dog, Cookie Cutter, Cookie Monster, Junkbuster, Watchdog, and even certain internet browsers are programmed to suppress cookies.
If you are using Internet Explorer:
- Click the Tools drop-down menu and select "Internet Options."
- In the Security tab, click the Custom Level button.
- Click the radio buttons next to Enable beneath "Allow cookies that are stored on your computer" and "Allow per-session cookies (not stored)." This should enable your browser to accept cookies.
The way to ensure your cookies are working varies from browser to browser. If you're using a browser other than Internet Explorer, please check your browser's user guide for more instructions.
