Help Center >> User Guide >> The Basics

What is Vitaganic?

Vitaganic's Nutritional team consists of physicians, nutritionists, biochemists, and herbalists from the US, Canada, UK, and China led by physician and dietitian with over thirty-five years of experience.

Vitaganic's team is experienced in preventative, complementary and alternative medicine with a deep knowledge of natural and oriental remedies. They couple this knowledge with the latest developments in nutritional science and the latest products from our brand name ingredient suppliers to produce top quality products.

Vitaganic's Management Team consists of a proven board of IT and biotechnology professionals based out of our laboratories in Sunnyvale, California.

What does Vitaganic do?

Vitaganic is a nutrition company based out of Sunnyvale, California. Our unique mass customization system allows you to take complete control of your health supplements by delivering to your door a single bottle of customized capsules made just for you.

Our Supplements program is a long term effort to help people commit to a healthier life style. The convenience of having only one bottle of supplements to take care of all your supplementary needs we believe allows for the simplification of an important and healthy daily regiment.

We also provide in-depth resources on the science of nutrition to help you make up your mind and better equipped to make up your own mind in regards to the benefits of the individual supplements. Our online system allows for you to create a customized and individual supplement program.

Although some companies will provide you with a daily regiment of 2 or more supplement pills to be taken daily, Vitaganic is the only company that truly provides custom health supplements to the American market. Vitaganic actually manufactures a custom capsule according to your individual and unique wishes.

How do I contact Vitaganic?

Customer service is available by phone between 10 am and 6 pm PST on the number below:

1-866-585-1390

You may contact us via email at info@vitaganic.com or mail to:

Vitaganic Inc
1394 Borregas Avenue
Sunnyvale CA 94089

Term of Use

Thank you for your interest in Vitaganic and its Vitaganic brand products ( Previously known as Mitamins)

Your use of this web site (the Site) constitutes your agreement to the terms and conditions in this document (Terms and Conditions.). If you do not agree to these Terms and Conditions, do not access the Vitaganic Site or use any of its services offered there.

Disclaimer and Limitation of Liability

Disclaimer

The products and the claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration and are not intended to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.

You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program; before taking any medication; or if you have or suspect you might have a health problem. Please view our full Terms of Use Agreement for more information and the terms and conditions governing your use of this site.

INFORMATION ON THIS SITE IS PROVIDED FOR INFORMATIONAL PURPOSES AND IS NOT MEANT TO SUBSTITUTE FOR THE ADVICE PROVIDED BY YOUR OWN PHYSICIAN OR OTHER MEDICAL PROFESSIONAL. YOU AGREE TO KEEP YOUR HEALTH CARE PRACTITIONER INFORMED ABOUT DIETARY SUPPLEMENTS YOU ARE TAKING OR INTEND TO TAKE. YOU SHALL NOT USE THE INFORMATION CONTAINED HEREIN FOR DIAGNOSING OR TREATING A HEALTH PROBLEM OR DISEASE, OR PRESCRIBING ANY MEDICATION. YOU SHALL READ CAREFULLY ALL PRODUCT PACKAGING. IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL PROBLEM, YOU SHALL PROMPTLY CONTACT YOUR HEALTH CARE PROVIDER. YOU SHALL NOT DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THIS SITE.

INFORMATION AND STATEMENTS REGARDING DIETARY SUPPLEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. DIETARY SUPPLEMENTS ARE NOT INTENDED TO TREAT, CURE, OR PREVENT ANY DISEASE.

YOU ARE SOLELY RESPONSIBLE FOR THE APPROPRIATENESS OF THE VITAMINS AND SUPPLEMENTS YOU CHOOSE. VITAGANIC DOES NOT WARRANT THAT ITS SERVICES ARE APPROPRIATE FOR EVERYONE, OR THAT THEY MEET YOUR PARTICULAR NEEDS.

EXCEPT AS PROVIDED IN ANY AGREEMENT WITH YOU, VITAGANIC, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VITAGANIC HEREBY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO THE VITAGANIC WEB SITE AND THE SERVICES PROVIDED THERE, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VITAGANIC SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF VITAGANIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

UNDER THE LAWS OF SOME STATES, LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATIONS OF SOME KINDS OF DAMAGES ARE NOT PERMITTED. IF THESE LAWS APPLY TO YOU, THE ABOVE DISCLAIMER AND LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

To ensure all products manufactured at Vitaganic remain free of biological contaminants, various sites throughout our manufacturing plant are monitored regularly for the presence of unwanted microbes. We monitor the air quality, temperature and humidity on a regular basis.

Trademark Notice

Vitaganic and VITAGANIC are trademarks of Vitaganic, Inc. All other trademarks not owned by Vitaganic are the properties of their respective owners.

What is your privacy policy? Do you keep my information secured?

Vitaganic aims to be the leader in customized supplements. In order to earn your confidence in our services, we take your privacy rights very seriously. We will never sell, trade, or rent your personal information to a third party. We consider any data we collect on the website or through any direct contact with you as highly confidential and we have implemented very stringent protective measures to ensure the safety and integrity of your data. We are also members of the Truste and VeriSign security programs. You can click on their logos on our website to verify this.

Please see our privacy and security policy for further information.

What Guarantees do you offer?

Vitaganic is dedicated to providing the most natural and convenient way of achieving human health and this dedication extends to all aspects of our company. We offer a 100% money back guarantee if you are not totally satisfied with our product, for any reason.

Vitaganic 5 Star Guarantee:
  • 1. Confidence - It is Vitaganic's policy to give you a full refund if you are not completely satisfied with your order for any reason.
  • 2. Price - Our pricing is transparent: we only charge you the cost of the ingredients variable in their weight, plus a fixed production cost of $8 per month for each order.As always, we provide free shipping via FedEx Ground service (within the continetal U.S.).
  • 3. Quality & Safety - Our vitamins are freshly made from the highest quality brand-name ingredients. We manufacture to order and deliver straight to your door, so your vitamins won't spend months sitting on a shelf. We even produce a replica of every order for extra assurance. Your vitamins can be checked for interactions against your medication to ensure that you are getting all the benefits of both, and none of the risks.
  • 4. Relevancy - We aim to cover your health conditions, whatever they may be. If we don't have a formula for you, we will create one with the help of our staff physicians and nutritionists.
  • 5. Security & Privacy - Your privacy and protection are our top priorities. We deploy state-of-the-art Secure Socket Layer (SSL) 128-bit encryption in conjunction with the leading internet security certification provider. Your data is safe with us.